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Eclerx Teams With IHFC To Collaborate In Mobility Solutions

The joint efforts will focus on building solutions in image recognition, speech recognition, natural language processing, text mining and intelligent automation

eClerx, a global leader in business process management, automation and analytics services and IHFC, the Technology Innovation Hub of the Indian Institute of Technology, Delhi, announced the formation of a strategic partnership.

The alliance will drive joint investments to co-create innovative solutions in Artificial Intelligence (AI), Machine Learning (ML), Intelligent Automation (IA) and Mobility Solutions.

The joint efforts will focus on building solutions in image recognition, speech recognition, natural language processing, text mining and intelligent automation.

eClerx’s existing product stack utilises most of these technologies, but the endeavor is to keep investing in research and development in this space and accelerate innovation of new technologies which can form the bedrock for new solution offerings to clients and industries.

Image recognition, analysis, processing and synthesis are important, especially for e-commerce and the luxury fashion industry. This, in combination with augmented reality, has various possible game-changing implementations.

Similarly, speech recognition is an important technology for developing advanced offerings in customer service. These offerings can lead to significantly enhanced customer experiences, which can help elevate the overall satisfaction levels within an industry.



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